Terms of Use

If you choose to access, view or interact with this website, you acknowledge that you are bound by these terms of use. These terms of use may be changed from time to time.

KEVIN BROOKS BASKETBALL SERVICES & CONSULTANCY is not only committed to building a respected brand, but more importantly to providing a quality service through this wonderful and exciting game of basketball to the State of South Australia and its residents and visitors. Including, but not limited to the city of Adelaide and the greater surrounding regions and communities.

USP:

Definition – a feature or characteristic of a product, service, etc., that distinguishes it from others of a similar nature and makes it more appealing. Our USP is ‘NO KID LEFT BEHIND’.

We believe ‘NO KID’ should miss out on sport…in particular basketball due to internal and/or external factors (e.g., financial, physical, emotional, etc.).

We have Club values and policies that we live by, that every member, participant, coach and staff should honour (e.g., discipline, respect, compassion, positivity). ‘Buy In’ is paramount, and doing so will create and sustain a positive culture and environment where our kids can feel safe, be free to achieve, succeed, make mistakes and grow.

However, if you choose not to ‘Buy In’ to our Club values and policies, then you also choose not to be a member of the Kevin Brooks Basketball Club.

VISION:

Our vision is to use the game of basketball as a platform to not only teach the fundamentals, skills & knowledge of the game. But also to teach resilience, discipline, teamwork, etc., and to address the issues of the modern day that both positively and negatively affect our children and communities including, but not limited to being socially aware, managing social media, building positive self-esteem, and having compassion for one another, to name a few. We believe and exercise positive, constructive feedback, not criticism of our members and participants.

CLUB POLICIES:

These policies applies to all Kevin Brooks Basketball Club members. The Club reserves the right to discipline any member, etc., found to be in breach of Club policy.

I: CODE OF BEHAVIOUR POLICY

This Code of Behaviour aims to set out the minimum standards for players, coaches, administrators, parents, relatives, friends and spectators associated with the Kevin Brooks Basketball Club. The Code applies when training, playing, or taking part in any and all club-sanctioned activities. Failure to comply will be in violation of the Club Code of Behaviour Policy and the Club reserves the right to discipline any member, etc., found to be in breach of Club Policy.

All persons are expected to:

Act within the rules and spirit of basketball
Promote fair play and humility over winning at any cost
Encourage and support opportunities for people to learn appropriate behaviours and skills
Treat each person as an individual and with respect, regardless of their age, race, gender, ability, cultural background, sexuality or religion
Wherever practical, avoid unaccompanied and unobserved one-on-one activity (when in a supervisory capacity or where a power imbalance exists) with people under the age of 18
Display appropriate and responsible behaviour in all interactions
Display responsible behaviour in relation to alcohol and other drugs
Act with integrity and objectivity and accept responsibility for your decisions and actions
Ensure your decisions and actions contribute to a safe and harassment free environment
Do not tolerate abusive, bullying, or threatening behaviour

PLAYERS

Play with Energy and Effort, both mentally and physically at all times
Participate for your own enjoyment and benefit whilst striving to reach your potential
Play by the rules and show respect for other players, coaches, officials and staff
Players will not belittle, scorn, bad-mouth, curse, etc., teammates, fellow members, coaches, staff, opposition players and coaches, etc., in any capacity
No player can be a registered member of the Kevin Brooks Basketball Club and train and/or play with another basketball club in the same league, competition, tournament, event, etc
No player from another basketball club, that competes in the same league, competition, tournament, event, etc., as the Kevin Brooks Basketball Club, can participate in the Kevin Brooks Basketball Club trainings and/or games
Violation of Club Policies, means the Club reserves the right to discipline any member, etc., found to be in breach of Club policy

COACHES AND STAFF

Place the safety and welfare of the athletes above all else
Help each person (athlete, official, etc.) to reach their potential
Respect the talent, developmental stage and goals of each person and encourage them with positive and constructive feedback
Obtain appropriate qualifications and keep up to date with the latest coaching practices and the principles of growth and development of young players
Ensure that any physical contact with another person is appropriate to the situation and necessary for the person’s skill development
Coaches and Staff will not belittle, scorn, bad-mouth, curse, etc., teammates, fellow members, staff, parents, opposition players, coaches, parents, etc., in any capacity
No Coach can be a registered member of the Kevin Brooks Basketball Club and Coach with another basketball team/club in the same league, competition, tournament, event, etc
Violation of Club Policies, means the Club reserves the right to discipline any member, etc., found to be in breach of Club policy

TRAININGS

Kevin Brooks Basketball Club trainings are not mandatory. However, we strongly encourage players/parents to attend all trainings
Attendance is paramount to creating team unity and developing the appropriate skills needed for a player to reach their potential

OFFICIALS

Place the safety and welfare of the athletes above all else
Ensure all players are included and can participate, regardless of their race, gender, ability, cultural background, sexuality or religion
Be consistent, impartial and objective when making decisions
Address unsportsmanlike behaviour and promote respect for other players and officials
Violation of Club Policies, means the Club reserves the right to discipline any member, etc., found to be in breach of Club policy

PARENTS, RELATIVES, FRIENDS AND SPECTATORS

Encourage your child to participate, do their best and have fun
Focus on your child’s effort, performance and body language, rather than winning, losing and SCORING POINTS
Never ridicule or yell at any child for making a mistake or losing a competition
Help out the coach or officials at training and games, whenever possible
Model appropriate behaviour, including respect for other players, coaches, officials and staff
Respect the effort and performances of players and officials
Reject the use of harassment, bullying or violence in any form, by any person
Violation of Club Policies, means the Club reserves the right to discipline any member, etc., found to be in breach of Club policy

II: UNIFORM POLICY

Values, commitment, branding, etc., are very important, therefore the Club has implemented this policy to ensure our players, coaches and staff reflect a professional and unified image.

Coaches

Are entitled to a Kevin Brooks Basketball Club polo shirt every year. The Club requires that coaches wear Club polo shirts, Club t-shirts or Club hoodies for both games and trainings.

Official Team Trainings

Our Club reversible training singlet is the only mandatory uniform item for official team trainings for players. Therefore every player must purchase a training singlet in order to train with their respective team and teammates.
No other items may be worn as the outer layer from the official start time until the official end time of training.
If there are exceptional circumstances why a player is unable to wear the reversible training singlet then the
player may only wear the current official game playing top until the reversible singlet is available and purchased
Failure to comply will be in violation of the Club Uniform Policy and the Club reserves the right to discipline any member, etc., found to be in breach of Club Policy

Official Games

Our Club reversible game uniforms are the only mandatory uniform items to be worn for official league, competition, tournament, and event games.
If there are exceptional circumstances why a player is unable to wear the reversible game uniform, then the player may only wear the current Club training singlet until the reversible uniform is available and purchased
Failure to comply will be in violation of the Club Uniform Policy and the Club reserves the right to discipline any member, etc., found to be in breach of Club Policy

III GRIEVANCE POLICY

The purpose of this procedure is to define the processes to be followed when dealing with various
grievances raised through the course of running the Kevin Brooks Basketball Club.

SCOPE

This procedure encompasses all grievances that are raised:

By Kevin Brooks Basketball Club members, or
By any person who wishes to use this process to have a complaint against a Kevin Brooks Basketball Club member managed.
Definitions
Grievance Cause for complaint.
Emotive Likely to bring out strong emotional response
Escalation Raising to the next level
Member Protection
Officer
A person appointed by the Club, who has completed the necessary online courses and
training, to advise on member protection issues.

REQUIRED ACTIONS
All parties involved in any grievance are responsible to attempt to solve the issue in good faith and to
minimise any impact on other parties. The interests of the Kevin Brooks Basketball Club shall be put before
those of any single person or team.

RAISING A GRIEVANCE
In the first instance, grievances should be discussed in person calmly to try to resolve any issue with
minimal upset to either party. Try to avoid emotive discussion and stick to the facts. The following
points should be remembered when dealing with issues relating to game or team related issues:

Parents will naturally be inclined to put the interests of their own child ahead of others
Other people will not necessarily share your opinions on player performance
The coach is trying to balance the best interests of the entire team, not any one player
Criticism or demanding high standards is acceptable providing it is not personal or demeaning.
Playing in a lower division may help a player advance due to:
– increased playing time,
– greater responsibility within the team
– playing a different role
– increased opportunity to develop, show and build their skills, ability and confidence

Where the grievance is not related to playing or team issues, gather the necessary facts and discuss the issue with the appropriate person.
It is generally in the best interests of both parties to find an agreed outcome from any initial discussion and to come to a mutual decision on any solutions.

ESCALATION
Where one of the parties is not satisfied with the outcomes of the initial discussion or not comfortable to approach the other, discontinue efforts and immediately bring the matter to the attention of the Staff of the Kevin Brooks Basketball Club.

FACILITATING OUTCOMES
The person responsible for facilitating an outcome shall be responsible to:

Be impartial and avoid pre-judging
Be thorough and deal with facts
Respect both parties right to be heard and to privacy
Take notes as required to assist in verifying facts and in case the matter is further escalated
Deal with the matter promptly
Make decisions that are best for the Kevin Brooks Basketball Club, and
Explain the reason for any decision to the parties involved

INVESTIGATIONS
Where required, formal investigations shall be conducted by the Staff of the Kevin Brooks Basketball Club Investigation. Interviews shall be recorded and be signed by both the investigator and interviewee.
The investigator shall be responsible to verify allegations where practicable, including interviewing third parties or witnesses to establish facts.
Investigation reports should provide recommendations that aim to:

Identify and correct any deficiency of Club policies or processes,
Identify and correct behaviours that contravene Club policies and procedures,
Provide information to increase the enjoyment and buy-in of all members.

CONFLICTS OF INTEREST
Any person to whom a complaint is escalated must declare any conflict of interest and remove
themselves from the process. Examples of conflicts of interest could include but not be limited to:
– A coach who has a child playing in a team
– A member of the Staff with a child playing in, or coaching the team
– A member of the Staff whose relative is the respondent to a complaint

RECORDS
Records of grievances shall be:

Treated as confidential in accordance with Privacy legislation.
Retained as a record in a secure location either in OneDrive or the Executive folder

IV: MEMBER PROTECTION POLICY

Kevin Brooks Basketball Club is committed to the health, safety and well-being of our members and participants and are dedicated to providing a safe, positive, environment for our participants in all of our programs.

Kevin Brooks Basketball Club has adopted the following member protection policies and codes of conduct of Basketball South Australia contained in the links below. People who are bound to these policies are:

Employee, Contractors and Staff of Kevin Brooks Basketball Club
Coaches
Volunteers
Referees
Participants
Support personnel
Any other person or organisation including spectators, parents/guardians and sponsors, who or which agrees in writing (whether on a ticket, entry form or otherwise) to be bound by this policy

Member Protection Policies (PDF)
Member Protection Codes of Conduct (PDF)
Zero Tolerance Policy (PDF)
Working with Children Policy (PDF)

V: REFUND AND RETURNS POLICY

In the very unlikely event you are not completely satisfied with your purchase from Brooks Basketball Services & Consultancy, please email us via coachkb@brooksbasketball.com.au so that we can resolve any problems.

VI: PRIVACY POLICY

In accordance with the Privacy Act 1988, Brooks Basketball Services & Consultancy takes your privacy very seriously and will make every attempt to maintain confidentiality of your personal information. Brooks Basketball Services & Consultancy takes all reasonable steps to store your personal information securely. We use your information to process orders as instructed by you, to personalize your online experience and to provide regular updates and communication (if applicable). Please refer to the detailed privacy policy on our website at https://brooksbasketball.com.au/privacy-policy.

GENERAL

All of our prices are in Australian Dollars (AUD) and include GST (Goods and Services Tax).

A player’s rate of skill improvement is based upon their focus, work ethic and positive attitude. A coach cannot teach any player if they lack concentration, have negative body language, possess a poor attitude, and are unwilling participants.

Active involvement in the Brooks Basketball Services & Consultancy sessions does not guarantee enrolment or advancement into higher divisions within Schools, Clubs, Associations and/or State and National Teams.

Furthermore, Brooks Basketball Services & Consultancy is not liable and takes no responsibility for any injuries that may occur during a workout session, camp and/or clinic. All participants must be protected under their own health insurance coverage for any potential injuries.

COPYRIGHT

The contents of brooksbasketball.com.au are subject to copyright under Australian and overseas law. Unless otherwise indicated, copyright pertaining to the information within this website is owned by Brooks Basketball Services & Consultancy.

We authorize you to view and store, without modification, digital or print copies of our copyright material contained within this website, subject to the following conditions:

The documents and images may be used solely for information purposes for personal use only, not to be used for any commercial purpose unless prior permission has been sought and written consent provided.
Any copy or printout of any document or image or portion thereof must be accompanied by the following reference: ‘image/information courtesy of Brooks Basketball Services & Consultancy’.

If you consider that material has been posted on this website which contravenes your copyright or other intellectual property rights please contact us at coachkb@brooksbasketball.com.au

TRADE MARKS

All registered and unregistered trade marks which appear on this website are the property of their respective owners. In allowing you access to this website, we do not grant to you any right whatsoever to use any such trade mark. You acknowledge that you have no such rights and that none will arise by your accessing or using this website. Any use or reproduction of any of our trademarks, logos or other creative material appearing on this website without our written permission is prohibited.

WEBSITE LINKS

Brooks Basketball Services & Consultancy does not endorse, approve or recommend the contents, services, products owners or operators of any website to which this website may be linked or feeds to. Links and feeds are provided solely for your convenience and you use them and the linked websites entirely at your own risk.

SESSION BOOKING TERMS & CONDITIONS

By booking a session with Brooks Basketball Services & Consultancy, you acknowledge that you have read and accepted these terms and conditions. These terms of use and the associated terms and conditions may be changed from time to time.

RESERVATION & PAYMENT DETAILS

To reserve your Brooks Basketball Services & Consultancy session please visit our website https://brooksbasketball.com.au , select the ‘BOOKINGS’ tab, then fill in and submit the appropriate information in the forms provided and follow the links to submit your payment.

A reservation for a session is made by completing our online booking form. This is to ensure that you are familiar with these terms and our release of liability.
Your reservation is only confirmed upon receipt of full payment. Payment can be made by credit card directly on our secure website payment page.
Brooks Basketball Services & Consultancy’s schedule is subject to change, therefore, all workout sessions, camps and clinics may be cancelled and rescheduled or payments fully refunded.
Brooks Basketball Services & Consultancy reserves the right to terminate any sessions, camps and/or clinics due to insufficient numbers or time restraints.
Brooks Basketball Services & Consultancy is not responsible for expenses incurred in preparation for any cancelled sessions, such as airline tickets, other travel operators’ costs, third party suppliers etc. We recommend confirming your session booking with Brooks Basketball Services & Consultancy before making rail/air arrangements that might be non-refundable.
By completing the booking form, you agree that you accept all terms and conditions herein and that this is a directive to perform services on your behalf. All persons included in this booking are subject to this agreement and implies acceptance of all terms by all persons named and that as signer, you have made all persons aware of these terms.
When you make a session booking, you guarantee that you have the authority to accept and do accept on behalf of yourself and your party the terms of these booking conditions
Session participants who fail to acknowledge and agree to our Terms and Conditions on our website at time of booking, will not be allowed to join the session and the cancellation policy applies.

PRIVATE AND CUSTOM SESSION BOOKINGS:

To guarantee exclusivity for your group you are required to book a private or custom session at http://brooksbasktetball.com.au to check availability and costings.

Brooks Basketball Services & Consultancy reserves the right to cancel any private or custom session at any time if there are fewer participants than originally specified. Private and custom sessions may be subject to enhanced terms and conditions.

CANCELLATION AND LIABILITY:

Brooks Basketball Services & Consultancy reserves the right to make session timing and content modifications as needed.
Brooks Basketball Services & Consultancy will do their utmost to follow the session format as described however the sessions are subject to change due to unforeseen circumstances, including actions from 3rd party providers.
On the rare occasions when Brooks Basketball Services & Consultancy must cancel a session due to unforeseen circumstances, natural disaster, extreme weather or civil unrest, all payments received to date will be refunded, which constitutes full settlement.
Brooks Basketball Services & Consultancy will not be liable if any additional expenses are incurred through delay, accident or disruptions of planned itineraries beyond our control, e.g. war, threat of war, riots, civil strike, terrorist activity, strikes, governmental action, natural disasters, extreme weather conditions, including fire and/or flooding, technical problems of transport, closure of ports or airports, cancellation or changes of schedule by scheduled airlines, or similar events beyond our control. Such expenses are the responsibility of the session participant.
Session participants assume all risks associated with the activity they have booked. By completing this booking you affirm that you and all persons in your booking are in good health and are physically capable of engaging in the activity you are booking.
Brooks Basketball Services & Consultancy is not liable for personal injury, death, damage to property or other loss whether arising from accident, cancellations, delays or any other situation that may arise. Brooks Basketball Services & Consultancy’s participants should insure against all such possibilities.
Brooks Basketball Services & Consultancy reserves the right to cancel a session for any reason more than 24 hours to the date of your session. In these circumstances, you will be entitled to either a full refund or to reschedule for another available session at the discretion of Brooks Basketball Services & Consultancy. If the cost is less, you will be refunded the difference, but where the cost is more, you will be required to pay the additional cost.
In the event that it is necessary for Brooks Basketball Services & Consultancy to cancel a session, Brooks Basketball Services & Consultancy will not be liable for any costs participants have incurred. Refunds are paid by direct bank transfer.

REFUND AND CANCELLATIONS (Within 25k radius of Adelaide CBD):

If a participant cancels a booked session more than 24 hours before the session date & time, a full refund will be issued.
If a participant cancels a booked session within 24 hours of the session date & time, a refund will be issued minus 30% for potential court hire costs & preparation.
If a participant cancels a booked session within 90 minutes of the session date & time, only 50% of the session costs will be refunded due to court hire costs, travel expenses & preparation.

REFUND AND CANCELLATIONS (Outside 25k radius of Adelaide CBD):

If a participant cancels a booked session more than 24 hours before the session date & time, a full refund will be issued.
If a participant cancels a booked session within 24 hours of the session date & time, only 50% of the session costs will be refunded due to court hire costs, travel expenses & preparation.
If a participant cancels a booked session within 90 minutes of the session date & time, NO REFUND will be issued.

DISCLAIMER

This website is for information purposes only. We make every effort to ensure that the contents of this website are correct and up to date.
However, Brooks Basketball Services & Consultancy makes no warranty as to the completeness, accuracy or reliability of the information and, subject to applicable laws, we do not accept any liability for damages of any kind resulting from the access or use of this site and its contents.

The information contained within this website is subject to change without notice.

ABN: 11997526258